TAK SUPER BEST ENTERPRISES – PRIVACY POLICY
Effective Date: July 10, 2025
At TAK SUPER BEST ENTERPRISES (“we,” “us,” or “our”), accessible from https://taksuperbestenterprises.com, protecting the privacy of our customers and visitors is a top priority. This Privacy Policy outlines the types of personal data we collect, store, process, and share when you visit or make a purchase from our store, as well as who has access to that data.
We recommend consulting with a legal professional regarding specific compliance requirements under the Federal Competition and Consumer Protection Act (FCCPA), Nigeria Data Protection Regulation (NDPR), and applicable commercial laws.
What We Collect and Store
While you visit our site, we may collect and process the following information:
- Products you’ve viewed: We use this information to show you products you have recently viewed.
- Location, IP address, and browser type: We use this information for purposes such as estimating taxes, shipping costs, improving website performance, and preventing fraudulent activity.
- Shipping address: We collect this information to estimate delivery costs before purchase and to fulfill your order after purchase.
We also use cookies to keep track of cart contents while you browse our website and to provide a smoother shopping experience.
When you purchase from us, we may collect information including your name, billing address, shipping address, email address, phone number, payment details, and optional account information such as a username and password.
We use this information for purposes including:
- Processing and fulfilling your orders.
- Sending information about your account and order status.
- Responding to requests, including refunds, complaints, and warranty claims.
- Processing transactions through secure payment channels and preventing fraudulent activity.
- Setting up and managing your customer account.
- Complying with legal obligations, including tax and regulatory requirements.
- Improving our products, services, catalog, and delivery operations.
- Sending marketing messages or promotional offers where you have chosen to receive them.
If you create an account, we will store your name, address, email address, and phone number. This information may be used to automatically populate checkout details for future orders.
Data Retention Period
We store your personal information only for as long as necessary for the purposes for which it was collected, or as required by applicable laws.
For example, order information including your name, email address, phone number, billing address, and shipping address may be stored for up to 7 years for accounting, tax, auditing, and warranty compliance purposes.
We may also store customer feedback, product reviews, or comments if you voluntarily submit them on our website.
Who on Our Team Has Access
Authorized members of our team may access the information you provide when necessary to operate our store, fulfill orders, provide customer support, and manage business operations.
- Order details: Information about what was purchased, purchase date, delivery details, and order status.
- Customer details: Your name, email address, phone number, and billing/shipping information.
Team members use this information to process orders, arrange delivery or dispatch, handle refunds, and respond to customer enquiries.
What We Share with Others
We may share necessary information with trusted third parties who help us operate our store, process payments, deliver products, and provide services to our customers.
Payments
We accept payments through Paystack. When processing payments, certain information may be shared with Paystack, including details required to complete or support the transaction, such as purchase amount, billing information, customer name, and contact details.
Please refer to Paystack’s Privacy Policy for additional information about how payment information is handled and protected.
Logistics & Delivery Services
For delivery of physical products such as electronics, appliances, solar products, utility vehicles, and building materials, we may share necessary delivery details including your name, shipping address, and telephone number with our logistics teams, dispatch partners, and authorized delivery providers.
Cookies and Tracking
Our website uses cookies to maintain shopping cart items, remember customer preferences, and improve website navigation. You can control or disable cookies through your browser settings, although disabling cookies may affect certain website features, including checkout functionality.
Contact Us Regarding Privacy Enquiries
If you have questions about your personal data, want to request an update, or wish to exercise your data protection rights, please contact us using the details below:
- Email: taksuperbestenterprises@gmail.com
- Phone / WhatsApp: 08136498048
- Physical Address: 15, Isua Street, Agbelekale, Abule-Egba, Lagos, Nigeria.